Legal
Privacy Policy
This Privacy Policy explains how HK Strategic Partners LLC d/b/a Nashville Permanent Lights (“we,” “us” or “our”) collects, uses and shares information when you visit our website, request a quote or communicate with us.
Information we collect
- Information you give us: your name, phone number, email address, home address and details about your home when you request a quote, schedule a call or contact us.
- Information collected automatically: device and browser type, pages visited, referring pages and similar usage data, collected through cookies, pixels and similar technologies.
- Video analytics: when you watch a video on our site, our video provider collects playback data (such as whether a video was started or finished) to help us understand what's useful.
How we use information
- To prepare quotes, schedule estimates and install and service your system.
- To communicate with you by phone, email and text message, including appointment reminders and service updates.
- To handle warranty claims, including passing necessary details to the manufacturer.
- To measure and improve our website and advertising.
- To comply with law and protect our rights.
Cookies and advertising
We use the Meta Pixel and similar tools to measure our advertising and show relevant ads. These tools may collect information about your visit and actions on our site. You can control cookies through your browser settings and manage ad preferences through your Meta account settings.
How we share information
We do not sell your personal information. We share information only:
- With service providers that help us run our business (for example, scheduling, hosting, analytics and communications providers), under obligations to protect it.
- With the product manufacturer when needed to register your system or process a warranty claim.
- When required by law or to protect our rights, or as part of a sale or merger of our business.
Text messaging (SMS) privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing categories above and will not be shared with any third parties. Information may be shared with service providers that help us deliver text messages, solely for that purpose. See our SMS terms for details on how to opt out.
Data retention and security
We keep information as long as needed to serve you, support your warranty and meet legal requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
- Reply STOP to any text message to stop receiving texts.
- Use the unsubscribe link in any marketing email.
- Contact us to access, correct or delete your information, subject to legal limits.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
HK Strategic Partners LLC d/b/a Nashville Permanent Lights
Email: will@nashvillepermanentlights.com
Phone: (615) 877-0704